Privacy & Security
What We Collect & Why
Contact information
-
We collect personal information that you provide to us via our contact form including your name, email address and phone. We use this to contact you at your request.
Information related to the services you engage with
-
We collect information when you engage with us for services including billing information and information necessary to provide the service you engage us for.
-
We also collect information necessary to provide the cybersecurity service to you.
Information related to website use
-
We collect anonymous information on your use of our website such as pages you visit and length of time in the site.
-
We use anonymous website analytics to understand the website's use and effectiveness to help us to optimise your experience.
Safety of your information
-
We securely store your information and grant access only to our team members who need to provide services to you.
-
We keep the information we hold in secure cloud services and do not share it with anyone.
Your rights
-
You can ask for a copy of any information we hold about you, and ask for it to be corrected.
How We Keep Your Information Secure
We are committed to ensuring the security of your information. We understand that safeguarding your data is crucial, and we take extensive measures to protect it from unauthorised access, disclosure, alteration, or destruction.
Secure Access Controls
-
Access to our systems is restricted to authorised personnel only. We implement multi-factor authentication (MFA) and regularly review access privileges to maintain the highest level of security.
Our Security Practices
-
Where applicable, we use industry-standard encryption protocols to protect your data both in transit and at rest. This ensures that any information you share with us remains secure and private.
Continuous Monitoring
-
Our systems are continuously monitored for potential vulnerabilities and threats. We employ advanced security tools and techniques to detect and respond to security incidents in real time.
Regular Security Audits
-
We conduct regular security assessments and audits to identify and mitigate potential risks. Our security practices are reviewed and updated frequently to adapt to the ever-evolving cyber threat landscape.
Employee Training
-
Our team undergoes regular security training to stay informed about the latest threats and best practices. We emphasise a culture of security awareness to ensure that everyone in our organisation is vigilant and proactive.
Compliance and Standards
-
We comply with all relevant data protection and security regulations. Our commitment to these standards demonstrates our dedication to maintaining a secure environment for your data.
Your Role in Security
-
While we do our utmost to protect your information, security is a shared responsibility.
-
We encourage you to:
- Use strong, unique passwords and update them regularly.
- Be cautious of phishing attempts and report any suspicious activity to us.
- Keep your software and devices updated with the latest security patches.
Reporting Security Issues
-
If you believe you have discovered a security vulnerability on our website or within our services, we encourage you to report it to us immediately. Please contact us here and we will address the issue promptly.
Our Policies and Procedures
-
We have robust policies and procedures to protect your privacy and secure your data. These are aligned with industry best practices and regulatory requirements. They are regularly reviewed and updated to address evolving cyber threats and maintain high standards of protection.
Contact Us for Privacy and Data Security Inquiries
Your privacy and the security of your data are our top priorities. If you have any questions, concerns, or require further information about how we handle your personal data, please don't hesitate to reach out to us.
You can contact us here and our team will be happy to assist you. We are committed to transparency and ensuring you feel confident and secure in your interactions with us.